TALKTALK TRANSFERS 13,500 BROADBAND CUSTOMERS TO TELECOM ACQUISITIONS GROUP’S FLEUR TELECOM

Telecom Acquisitions Group (TAL), the Horsham-based holding business behind a number of retail broadband brand names, has actually started onboarding 13,500 TalkTalk broadband clients to its Fleur Telecom ISP organization.

The consumers have actually been with TalkTalk for several years, getting services over standard copper lines and ADSL innovation, now reaching completion of its lifecycle.

Fleur Telecom will update clients to fiber utilizing the very same tested method it has actually effectively used over the previous year, with a clear concentrate on connection and service quality for the relocate to the brand-new network environment.

“TalkTalk is among the biggest wholesale providers to the UK broadband market, with devices in around 2,900 BT exchanges,” commented TAL CEO Nigel Barnett.

“It uses among the most substantial networks in the UK together with its brand-new owner, BT Group, making it a natural wholesale partner for brand-new domestic broadband companies. As in any market, not every brand-new service provider prospers; some pick to alter instructions. That’s where TAL actions in. Since the transfer in between TalkTalk and TAL is merely a smooth internal account modification, clients experience no loss of service.

“These consumers will relocate to our Fleur Telecom brand name. Their current phone number and e-mail addresses will be kept, and all existing conditions will stay in location. Client payment plans will likewise remain the exact same,” Barnett included.

TAL has actually operated in by doing this with other network operators throughout the years, consisting of CityFibre, Cable & & Wireless (now Vodafone), MS3 and Full Fibre.

Onboarding of all 13,500 TalkTalk consumers started on 1 September 2026. Following the transfer, clients will be supported 24/7 by TAL’s UK-based service centre, which likewise takes care of its recognized Home Telecom and Elite Telecom brand names. In addition, every client will have access to a mobile app to assist them handle their account.

ABOUT TAL

TAL provides services from all the standard network providers along with Layer 2 and Layer 3 connections with most of UK altnets. The group has actually now grown to more than 80,000 consumers, with forecasted turnover of around ₤ 36 million in 2027. The business prepares to continue this development through natural growth and more acquisitions as chances develop.

ABOUT TALKTALK

Established in 2003 as a subsidiary of Carphone Warehouse, TalkTalk demerged in 2010 and was taken personal in 2021 by Toscafund Asset Management. The organisation uses Full Fibre broadband (accelerate to 900 Mbps), landline phones, and television add-ons, in addition to its wholesale connection service PlatformX Communications (PXC). BT Group got TalkTalk and PXC this month in a ₤ 400 million rescue offer to safeguard 2.5 million domestic, organization, and wholesale clients.

ENDS

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